For cancellations received 30 days or more – 98% refund;
15 days or more – 50% refund;
Less than 15 days in advance of arrival – no refund
No refund for cancellations on bookings from 15 Dec '15 – 15 Jan '16.
No refunds for unused nights or early check-out.
No refunds would be offered on the government ferry tickets or Private ferry tickets, if already purchased.
In case a guest has paid via Credit Card, and if any refund is due as per our cancellation policy, then a charge of 3% is applicable prior to remitting the amount. This is over and above the 2% cancellation charge.
Incase the guest has an International bank account, and then any bank charges applicable are to be borne by the customer. We will remit the amount as per our cancellation policy.